Privacy Policy.

Overview

KACISTUDIO ("we", "us" or "our") is a social media agency based in Singapore. This policy explains what information we collect through kacistudio.co, how we use it, and the choices you have. It applies to this website only, not to the social platforms (Instagram, TikTok, etc.) we or our clients use, which have their own privacy policies.

Information We Collect

The only personal information we collect directly is what you choose to give us through the brief form on our Contact page:

• Your name
• Your brand or company name
• Your email address
• Your social media handles (if provided)
• The services you're interested in
• Your monthly budget range and timeline
• Any message or project details you write in

We use Google Analytics to understand how visitors use this site: which pages get viewed, how long people stay, and general location at a city/country level. Google Analytics uses cookies to do this; it doesn't tell us your name, email, or anything else that identifies you personally unless you've separately submitted it through our contact form. We also use Cloudflare Web Analytics to measure page views and website performance. Cloudflare describes this service as using a performance beacon without cookies and as not collecting or using visitors' personal data. We don't run any advertising or retargeting pixels. Apart from those analytics services, the only browser storage we use is a single, non-identifying sessionStorage flag that remembers whether you've dismissed the availability banner at the top of the page. It clears when you close your browser and is never sent anywhere.

How We Use Your Information

We use what you submit through the contact form to respond to your inquiry, understand your brand and project, and prepare a proposal if it's a good fit. We don't add you to a mailing list, send marketing emails, or share your details with anyone for advertising purposes.

Third-Party Service Providers

Our contact form is processed by Web3Forms, a third-party form-delivery service that receives your submission and forwards it to our inbox by email. We don't control Web3Forms' own data practices. You can review their privacy policy directly at web3forms.com.

We use Google Analytics (Google LLC) to measure site traffic and usage, as described above. Google processes this data under its own privacy policy, available at policies.google.com/privacy. If you'd rather not be included, the Google Analytics Opt-out Browser Add-on will stop it.

We also use Cloudflare Web Analytics (Cloudflare, Inc.) to measure site traffic and performance. You can read Cloudflare's description of Web Analytics and its privacy policy.

Data Retention

We keep inquiry details for as long as reasonably needed to respond to you and, if we start working together, for our business records. If you'd like us to delete information you've previously sent us, email us and we'll action it.

Your Rights

As a Singapore-based business, we handle personal data in line with the Personal Data Protection Act (PDPA). You can ask us to:

• Tell you what information we hold about you
• Correct information that's inaccurate or outdated
• Delete information you've previously submitted
• Withdraw consent for us to hold or use your information

To make any of these requests, email hello@kacistudio.co and we'll respond within a reasonable time.

Children's Privacy

This site is intended for business inquiries and isn't directed at children. We don't knowingly collect personal information from anyone under 18.

Changes to This Policy

If we change how we handle information, we'll update this page and revise the date at the top. Significant changes will be reflected here before they take effect.

Contact Us

Questions about this policy or your information? Reach us at hello@kacistudio.co.